Shipping methods vary depending on the country. The various shipping options will show prior to checkout on the checkout page.
No, we don’t ship to some countries because of legal restrictions or shipping carrier limitations.
For now, Lussu doesn’t ship orders to Crimea, Cuba, Iran, Syria and North Korea. This list may change periodically.
We ship internationally to all other countries!
Depending on your location, delivery will normally take two to four weeks from dispatch.
All payments on Lussu store are processed by PayPal.
You DO NOT need to have a PayPal account. PayPal accepts payments via VISA, Master Card, JCB, American Express, Discover & Maestro.
We use PayPal for our customers’ peace of mind. It is a world renowned company that process secure payments and sides the customer in case items have not been received.
All our orders are tracked and you would be able to track your order from our Order tracking page.
Orders can be placed without an account but it will be easier for you to have one to further track your order/s.
An account can also easily be created upon checkout.
Before returning a product you must first contact us. The return address will be stated on the package. When returning a product you must include the original package it was received in.
For more information please visit our Shipping & Returns page.