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Shopping

What Shipping Methods Are Available?

Shipping methods vary depending on the country. The various shipping options will show prior to checkout on the checkout page.

Do You Ship to all countries?

No, we don’t ship to some countries because of legal restrictions or shipping carrier limitations.

For now, Lussu doesn’t ship orders to Crimea, Cuba, Iran, Syria and North Korea. This list may change periodically.

We ship internationally to all other countries!

How Long Will It Take To Get My Package?

Depending on your location, delivery will normally take two to four weeks from dispatch.

Payment

What Payment Methods Are Accepted?

All payments on Lussu store are processed by PayPal.

You DO NOT need to have a PayPal account. PayPal accepts payments via VISA, Master Card, JCB, American Express, Discover & Maestro.

Is Buying On-Line Safe?

We use PayPal for our customers’ peace of mind. It is a world renowned company that process secure payments and sides the customer in case items have not been received.

All our orders are tracked and you would be able to track your order from our .

Orders & Returns

Do I need an account to place an order?

Orders can be placed without an account but it will be easier for you to have one to further track your order/s.

An account can also easily be created upon checkout.

How Do I Track My Order?

All our orders are tracked and you would be able to track your order from our .

Note that tracking of orders will be available after 2-5 business days.

How Can I Return a Product?

Before returning a product you must first contact us. The return address will be stated on the package. When returning a product you must include the original package it was received in.

For more information please visit our page.

 

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